Shipping Costs and Return Policy

Return Policy

Products may be returned up to 14 days after receipt to the following address:

Sliding Tiger

Dampoortstraat 70

9000 Ghent

Belgium

The consumer pays the costs for the return shipment. The returned products will be refunded upon receipt. The products must not be damaged of course. They can be tried as you would try them in a store. (E.g. with inline skates you are not allowed to go outside to try them out).

If the returned products show damage or clear traces of use, they will not be accepted to be refunded.

If you do not want a refund, but would like a different size or colour, please email us the specifications or let us know it with a written document that you enclose with the products you are returning.

Preferably send an email to retour@slidingtiger.eu stating the tracing code of the returned package. This simplifies and speeds up the administration, because we then know which products are coming.

It is by no means compulsory to state the reason for return, but it is always instructive for us to know why something is returned. (Then we can, for example, refine our advice about choosing the right size).

Please note that products manufactured or composed according to the specifications of the consumer or clearly for a specific person are excluded from the right of withdrawal.

Pick up at the store

During the order and payment procedure, you have the option (during the check-out) to indicate that you will pick up your order at the store. In that case shipping costs will not be charged.

When there is no lockdown, you can pick up the products at will during normal opening hours. During a lockdown, however, you must indicate in the remarks box on the check-out page the date and time of collection (in English, Dutch or French).

Shipping Costs

Hereunder you find the shipping costs in table form.

If you do not find your country in the overview below, please send an email to info@slidingtiger.eu. Either we will make you an offer by mail, or we will add the country to the overview below.

Albania

Order Amount	Shipment Cost
order amount above 250.00 €	18.39 €
else	28.04 €

Australia

Order Amount	Shipment Cost
order amount above 350.00 €	39.99 €
else	42.45 €

Austria

Order Amount	Shipment Cost
order amount above 200.00 €	8.39 €
else	14.36 €

Belarus

Order Amount	Shipment Cost
order amount above 250.00 €	19.99 €
else	28.04 €

Belgium

Order Amount	Shipment Cost
order amount above 79.49 €	0.00 €
else	5.99 €

Brazil

Order Amount	Shipment Cost
order amount above 250.00 €	29.99 €
else	37.67 €

Bulgaria

Order Amount	Shipment Cost
order amount above 250.00 €	12.99 €
else	22.09 €

Canada

Order Amount	Shipment Cost
order amount above 250.00 €	39.99 €
else	41.75 €

Chile

Order Amount	Shipment Cost
order amount above 350.00 €	39.99 €
else	42.45 €

China

Order Amount	Shipment Cost
order amount above 250.00 €	33.99 €
else	34.34 €

Croatia

Order Amount	Shipment Cost
order amount above 250.00 €	8.39 €
else	14.86 €

Cyprus

Order Amount	Shipment Cost
order amount above 250.00 €	48.39 €
else	52.91 €

Czech Republic

Order Amount	Shipment Cost
order amount above 250.00 €	9.99 €
else	15.99 €

Denmark

Order Amount	Shipment Cost
order amount above 250.00 €	7.00 €
else	14.93 €

Estonia

Order Amount	Shipment Cost
order amount above 250.00 €	8.39 €
else	16.95 €

Finland

Order Amount	Shipment Cost
order amount above 250.00 €	8.39 €
else	17.64 €

France

Order Amount	Shipment Cost
order amount above 199.00 €	0.00 €
order amount above 99.00 €	5.99 €
else	9.71 €

Germany

Order Amount	Shipment Cost
order amount above 199.00 €	0.00 €
order amount above 99.00 €	3.99 €
else	6.99 €

Greece

Order Amount	Shipment Cost
order amount above 250.00 €	9.39 €
else	23.34 €

Guam

Order Amount	Shipment Cost
order amount above 250.00 €	106.68 €
else	116.68 €

Hungary

Order Amount	Shipment Cost
order amount above 250.00 €	9.29 €
else	16.01 €

Indonesia

Order Amount	Shipment Cost
order amount above 250.00 €	39.45 €
else	42.45 €

Ireland

Order Amount	Shipment Cost
order amount above 250.00 €	14.39 €
else	23.34 €

Israel

Order Amount	Shipment Cost
order amount above 250.00 €	35.99 €
else	39.99 €

Italy

Order Amount	Shipment Cost
order amount above 250.00 €	8.39 €
else	15.99 €

Japan

Order Amount	Shipment Cost
order amount above 250.00 €	28.99 €
else	29.99 €

Latvia

Order Amount	Shipment Cost
order amount above 250.00 €	9.29 €
else	16.95 €

Lithuania

Order Amount	Shipment Cost
order amount above 250.00 €	9.99 €
else	16.95 €

Luxembourg

Order Amount	Shipment Cost
order amount above 85.00 €	0.00 €
else	6.99 €

Malta

Order Amount	Shipment Cost
order amount above 450.00 €	39.99 €
order amount above 250.00 €	49.99 €
else	52.91 €

Mexico

Order Amount	Shipment Cost
order amount above 250.00 €	36.99 €
else	39.99 €

Netherlands

Order Amount	Shipment Cost
order amount above 99.00 €	0.00 €
else	6.99 €

New Zealand

Order Amount	Shipment Cost
order amount above 250.00 €	42.12 €
else	46.27 €

Norway

Order Amount	Shipment Cost
order amount above 250.00 €	19.99 €
else	28.04 €

Peru

Order Amount	Shipment Cost
order amount above 250.00 €	39.99 €
else	41.75 €

Poland

Order Amount	Shipment Cost
order amount above 250.00 €	8.39 €
else	16.01 €

Portugal

Order Amount	Shipment Cost
order amount above 250.00 €	9.99 €
else	17.04 €

Qatar

Order Amount	Shipment Cost
order amount above 250.00 €	38.45 €
else	42.45 €

Romania

Order Amount	Shipment Cost
order amount above 250.00 €	9.99 €
else	22.82 €

Russia

Order Amount	Shipment Cost
order amount above 450.00 €	9.99 €
order amount above 250.00 €	29.99 €
else	39.99 €

Schwitzerland

Order Amount	Shipment Cost
order amount above 300.00 €	0.00 €
order amount above 200.00 €	4.99 €
else	19.99 €

Serbia

Order Amount	Shipment Cost
order amount above 250.00 €	14.99 €
else	28.04 €

Singapore

Order Amount	Shipment Cost
order amount above 250.00 €	36.90 €
else	38.30 €

Slovakia

Order Amount	Shipment Cost
order amount above 250.00 €	9.99 €
else	16.01 €

Slovenia

Order Amount	Shipment Cost
order amount above 250.00 €	9.99 €
else	16.01 €

Spain

Order Amount	Shipment Cost
order amount above 300.00 €	0.00 €
order amount above 200.00 €	4.99 €
order amount above 150.00 €	9.99 €
else	15.99 €

Sweden

Order Amount	Shipment Cost
order amount above 250.00 €	9.29 €
else	17.93 €

Taiwan

Order Amount	Shipment Cost
order amount above 250.00 €	38.99 €
else	39.99 €

Thailand

Order Amount	Shipment Cost
order amount above 250.00 €	36.90 €
else	38.30 €

Turkey

Order Amount	Shipment Cost
order amount above 250.00 €	15.99 €
else	27.99 €

Ukraine

Order Amount	Shipment Cost
order amount above 250.00 €	24.99 €
else	28.50 €

United Kingdom

Order Amount	Shipment Cost
order amount above 200.00 €	0.00 €
order amount above 150.00 €	3.99 €
order amount above 100.00 €	8.99 €
else	10.99 €

USA

Order Amount	Shipment Cost
order amount above 250.00 €	39.99 €
else	41.75 €

Insured Shipping

All your products are shipped insured.

If, for whatever reason, the shipping company should lose the parcel or deliver it incorrectly, we will refund you in full or re-deliver everything, whichever you choose in the (unlikely) event that this should occur. (Contact us by phone or e-mail in that case. See here for our contact details.)